<?xml version="1.0" encoding="UTF-8"?>
<resume>
  <basics>
    <name>André Müller</name>
    <alternateName>Andre Muller</alternateName>
    <label>Software Engineer</label>
    <email>muller.a.a@pm.me</email>
    <url>https://aamuller.com</url>
    <location>Earth / Remote</location>
    <profiles>
      <profile network="GitHub" username="aamuller">https://github.com/aamuller</profile>
      <profile network="LinkedIn" username="aamuller">https://www.linkedin.com/in/aamuller</profile>
    </profiles>
  </basics>
  <summary>
    <paragraph>I'm a software engineer at 800.com, where I work on telecommunications software for voice, SMS, phone numbers, APIs, voice AI agents, and customer-facing web products.</paragraph>
    <paragraph>Before that, I worked at A2 Hosting, building software for hosting infrastructure, customer support, billing, and web products. I also co-founded Dayback, where I worked on software for renewable-energy systems.</paragraph>
    <paragraph>I started with programming, studied information systems, and later earned a master's degree in mechatronics from IFSC, where my research involved simulation, controls, and software for mechatronic systems.</paragraph>
  </summary>
  <focus>
    <item>Web and mobile applications with clear product value</item>
    <item>Cloud services that connect products, providers, and operations</item>
    <item>APIs and integrations between complex providers</item>
    <item>Automations that reduce cost, remove manual work, or make teams faster</item>
    <item>Telecom and messaging systems</item>
    <item>Voice AI agents and conversational, AI based workflows</item>
    <item>Embedded and edge software when the problem touches hardware</item>
  </focus>
  <work>
    <position>
      <company>800.com</company>
      <title>Senior Software Engineer</title>
      <summary>Building and maintaining telecom software across voice, SMS, phone number inventory, XML-based voice APIs, WebRTC, SIP, voice agent workflows, APIs, product features, and customer-facing web applications.</summary>
      <highlights>
        <item>Created telecom features that let customers use cloud-hosted custom numbers</item>
        <item>Worked with XML-based voice APIs, WebRTC, SIP, and voice agent workflows</item>
        <item>Worked with multiple telecom providers and their APIs</item>
        <item>Built APIs and integrations around telecom capabilities</item>
        <item>Developed marketing web experiences that supported customer growth</item>
      </highlights>
      <keywords>javascript typescript node.js react voice sms webrtc sip voice agents llm apis apis telecom</keywords>
    </position>
    <position>
      <company>A2 Hosting</company>
      <title>Senior Software Developer</title>
      <summary>Worked on hosting infrastructure, billing, customer support tooling, developer environments, and marketing websites.</summary>
      <keywords>javascript php node.js react hosting billing support tooling web</keywords>
    </position>
    <position>
      <company>Dayback</company>
      <title>Founder and Technology Director</title>
      <summary>Led software and product development for renewable-energy products, including photovoltaic forecasting, microgrid systems, industrial hardware, and hybrid wind/solar concepts. Participated in Shark Tank Brazil and helped attract awards, investment, and partnerships.</summary>
      <keywords>energy mobile embedded forecasting</keywords>
    </position>
    <position>
      <company>SENAI Institute of Technology</company>
      <title>Automation Specialist</title>
      <summary>Managed and built R&amp;D projects in automation, industrial systems, energy efficiency, remote labs, SCADA/LabVIEW systems, and applied technology consulting.</summary>
      <keywords>automation r&amp;d scada labview</keywords>
    </position>
  </work>
  <education>
    <item>Master's Degree in Mechatronics, IFSC</item>
    <item>Bachelor's Degree in Mechatronic Engineering, IFSC</item>
    <item>Technologist in Industrial Mechatronics, IFSC</item>
    <item>Information Systems Technician, CEFET/SC</item>
  </education>
  <research>Research topics included modeling and co-simulation for mechatronic systems, robot design, controls, servo drives, embedded software, and hardware and software design for data acquisition systems.</research>
  <skills>
    <item>JavaScript</item>
    <item>TypeScript</item>
    <item>Node.js</item>
    <item>React</item>
    <item>PHP</item>
    <item>Python</item>
    <item>Web applications</item>
    <item>Mobile applications</item>
    <item>REST APIs</item>
    <item>GraphQL</item>
    <item>API design</item>
    <item>Cloud services</item>
    <item>AWS</item>
    <item>Docker</item>
    <item>Linux</item>
    <item>Git</item>
    <item>CI/CD</item>
    <item>PostgreSQL</item>
    <item>MySQL</item>
    <item>Telecom software</item>
    <item>VoIP</item>
    <item>Voice AI agents</item>
    <item>Conversational AI</item>
    <item>LLM APIs</item>
    <item>Claude API</item>
    <item>OpenAI API</item>
    <item>Prompt engineering</item>
    <item>WebRTC</item>
    <item>SIP</item>
    <item>SMS</item>
    <item>XML voice APIs</item>
    <item>Internal tools</item>
    <item>Platform engineering</item>
    <item>Test automation</item>
    <item>Unit testing</item>
    <item>Integration testing</item>
    <item>End-to-end testing</item>
    <item>QA engineering</item>
    <item>Playwright</item>
    <item>Jest</item>
    <item>Embedded software</item>
    <item>Mechatronics</item>
    <item>Controls</item>
    <item>Data acquisition systems</item>
  </skills>
</resume>